Why concert tickets sell out instantly - resale markets, bots, and price ceilings explained
Earlier this month, I was 500th in the infamous virtual Ticketmaster queue for Olivia Rodrigo’s Unraveled Tour at the O2. By everyone around me at the time, that should have been fine. The O2’s capacity is 20,000, there was no reason why I should not get tickets. Five minutes later, I got through to the ticket page, card ready, eager to buy - and there were only two tickets left in the entirety of the O2. VIP standing tickets at £308 each.

